How can I contact the host of the property I'm interested in booking?
You can contact a host after you request a booking just share your details with the host in the box provided and ask the host to call or email you.
Why are some hosts' profiles incomplete?
Some hosts have not yet completed their profiles. If you are seeking more information, we advise you to Contact Us
and we will assist you.
Why do some hosts not have a photo of themselves as their profile picture?
We encourage all of our hosts to use photos of themselves, but we have not made it an obligation and they are free to use an appropriate picture of their choice.
Why do some properties have few or no reviews?
Some listings may be new on Nights2stay & may not yet have reviews. Listings will gradually acquire reviews over time.
What should I do if I encounter problems with a host?
If you have a problem with a host and cannot resolve it personally, we advise you to Contact Us
& we will try to assist you.
What should I do if a host doesn't respond to a booking request?
If a host does not respond to a booking request within 24 hours, the booking will automatically be cancelled and we will contact you to arrange an alternative.